Segeco Posted February 2 Posted February 2 When should I make an Action Request? If the incident has just happened and the player is still in-game you should consider making a report. If this is not suitable for any reason, e.g. the player has disconnected from the server and therefore can't provide their account, there are no staff available to deal with the report, or you need to upload some evidence which will take some time, then you can create an action request. Action Request Guidelines You must not be disrespectful in your action request, the post is made public and the defendant will be given a chance to reply to the action request so you must follow basic conduct rules. You may receive a punishment yourself if you breach this. Your action request must include the player's name at a minimum. You should also include the roleplay name and SteamID of the player, laziness is not an excuse to not include this information. If you can't find this information then ask a staff member to help you before posting the action request. You can only leave this information out if it is not applicable, i.e. a matter out of game. You are expected to make your action request within 21 days of the incident you are reporting, failure to do so may result in no action taken and be not eligible to make any refund requests. You must only submit an action request from this link, posting a new topic will result in an automatic closure.
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